Privacy policy

Effective Date: 06/01/2025
Last Updated: 06/11/2025

1. INTRODUCTION AND SCOPE

UKi Productions, a Florida-based company ("Company," "we," "our," or "us") operating since 2010, is committed to protecting your privacy and personal information. This Privacy Policy ("Policy") governs the collection, use, processing, storage, and disclosure of personal information when you:

Visit our website https://ukiproductions.com
Use our online booking system
Engage our event entertainment and production services
Communicate with us via phone (+1 561 406 03 99), email, or other channels
Interact with our social media presence

By using our services or website, you expressly consent to the practices described in this Policy.

2. DEFINITIONS

"Personal Information" means any information that identifies, relates to, or could reasonably be linked with you
"Processing" means any operation performed on personal information, including collection, use, storage, disclosure, or deletion
"Services" means all entertainment, production, DJ, audio/visual, lighting, and event coordination services provided by UKi Productions
"Third Parties" means vendors, contractors, service providers, and business partners

3. INFORMATION WE COLLECT

3.1 Personal Information You Provide

Contact Information: Full name, email address, phone number, mailing address
Event Details: Event date, time, venue, type (wedding, corporate, bar/bat mitzvah, birthday, private event), guest count, budget range
Financial Information: Credit card details, billing address, payment history, invoicing information
Special Requirements: Accessibility needs, music preferences, cultural considerations, dietary restrictions for staff
Communication Records: All correspondence, contracts, agreements, and service requests
Marketing Preferences: Communication preferences, subscription status

3.2 Automatically Collected Information

Technical Data: IP address, MAC address, device identifiers, browser type and version, operating system
Usage Data: Pages accessed, time spent, click patterns, referral sources, search terms
Location Data: Geographic location based on IP address
Cookies and Tracking: Session cookies, persistent cookies, web beacons, pixel tags

3.3 Third-Party Sources

Social media platforms (Facebook, Instagram, YouTube)
Event venues and partner vendors
Credit reporting agencies (for commercial clients)
Public records and directories
Referral partners and affiliates

4. LEGAL BASIS FOR PROCESSING

Contract Performance: To fulfill our service agreements and bookings
Legitimate Interests: Business operations, marketing, fraud prevention, legal compliance
Consent: Where you have provided explicit consent (withdrawable at any time)
Legal Obligations: Compliance with applicable laws and regulations
Vital Interests: Protection of health, safety, and security

5. HOW WE USE YOUR INFORMATION

5.1 Service Delivery

Execute event entertainment and production services
Coordinate with venues, vendors, and subcontractors
Manage equipment logistics and setup
Provide DJ, MC, and live entertainment services
Process payments and maintain financial records

5.2 Business Operations

Maintain customer relationship management systems
Conduct quality assurance and service improvement
Generate analytics and business intelligence reports
Manage inventory and equipment scheduling
Maintain insurance and liability coverage

5.3 Legal and Compliance

Comply with tax obligations and financial reporting
Maintain records for audit and regulatory purposes
Respond to legal process and government requests
Protect intellectual property rights
Enforce terms of service and contracts

5.4 Marketing and Communications

Send service confirmations and updates
Provide customer support and technical assistance
Deliver promotional materials (with consent)
Conduct customer satisfaction surveys
Maintain social media presence and engagement

6. INFORMATION SHARING AND DISCLOSURE

6.1 Service Providers and Vendors

Musicians and Performers: Saxophonists, drummers, harp players, and other live entertainers
Technical Vendors: Audio/visual equipment suppliers, lighting technicians
Payment Processors: Credit card processing companies, banking institutions
Venue Partners: Event locations and facility management companies

6.2 Business Partners

Wedding planners and event coordinators
Catering companies and hospitality providers
Photography and videography services
Transportation and logistics companies

6.3 Legal Disclosures

Comply with court orders, subpoenas, or legal process
Protect our rights, property, or safety
Prevent fraud, security breaches, or illegal activities
Enforce terms of service or contracts
Respond to government or regulatory requests

6.4 Business Transfers

In the event of merger, acquisition, or sale of assets, personal information may be transferred as part of the business transaction

7. DATA RETENTION AND STORAGE

7.1 Retention Periods

Active Customer Records: Maintained during service relationship plus 7 years
Financial Records: 7 years from last transaction (tax compliance)
Marketing Communications: Until consent is withdrawn
Website Analytics: 26 months maximum
Legal Hold: Indefinitely when subject to litigation or investigation

7.2 Storage Security

Data encrypted in transit and at rest using industry-standard protocols
Access controls with multi-factor authentication
Regular security audits and vulnerability assessments
Secure data centers with physical and logical protections
Employee background checks and confidentiality agreements

8. YOUR PRIVACY RIGHTS

Access: Request copies of your personal information
Correction: Update or correct inaccurate information
Deletion: Request removal of personal information (subject to legal requirements)
Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests
Restriction: Limit how we process your information

To exercise your rights, contact us with specific request details and verification. We respond within 30 days.

9. COOKIES AND TRACKING TECHNOLOGIES

Essential Cookies: Required for site functionality
Performance Cookies: Analytics and site optimization
Functional Cookies: Enhanced features and personalization
Marketing Cookies: Advertising and promotional content

Manage cookies via browser settings. Disabling may impact site functionality.

10. THIRD-PARTY SERVICES AND LINKS

Our site integrates with or links to external platforms such as social media, payment processors, and analytics services. We are not responsible for their privacy practices. Review their policies before providing information.

11. INTERNATIONAL DATA TRANSFERS

Your data may be transferred outside your jurisdiction, including to the U.S. Safeguards include standard contractual clauses, adequacy decisions, binding corporate rules, and consent mechanisms.

12. DATA BREACH NOTIFICATION

Assessment within 72 hours of breach discovery
Notification to affected parties without undue delay
Regulatory reporting as required
Remediation measures and plan updates

13. CHILDREN'S PRIVACY (COPPA COMPLIANCE)

Services are not directed to children under 13. We do not knowingly collect from minors. Data is deleted upon discovery, with parental notification.

14. STATE-SPECIFIC PRIVACY RIGHTS

Residents of California, Virginia, Colorado, and Connecticut have additional rights under CCPA/CPRA, VCDPA, and CDPA. See sections above for details.

15. DISPUTE RESOLUTION AND JURISDICTION

Governed by Florida state law and applicable federal law
Resolution through negotiation, mediation, arbitration, or court

16. POLICY UPDATES AND CHANGES

We update this policy by revising dates and providing notice via our site, email, or direct communications. Changes become effective 30 days after notice, unless required sooner by law.

17. CONTACT INFORMATION AND DATA PROTECTION OFFICER

UKi Productions
515 N Flagler Dr, West Palm Beach, FL 33401
Phone: +1 561 406 03 99
Email: [email protected]
Response time: 5 business days

18. ACKNOWLEDGMENT AND CONSENT

Use of our services affirms that you have read, understood, and agree to this Privacy Policy. Discontinue use if you do not consent.